The combination of the macroeconomic situation as well
as our financing options has forced us to make the
difficult decision to stop operating BUYNEXTGEN.com
Because shutting down the store takes some time, it
will take us between 8 and 12 weeks to complete the
process of shipping any pending orders and to issue
refunds. Please be patient as we conduct this in an
orderly and prompt fashion.
If you purchased a Carbonfrost computer system through
BUYNEXTGEN, you will receive an e-mail with further
instructions as to how to sign-in to our
support and warranty portal located at
carbonfrost.com.
We expect that these simple instructions will provide
customers with a complete, uninterrupted support experience.
Unless it included a support warranty through Carbonfrost,
we are unable to process any returns or exchanges. If you
have a warranty program, you should receive an e-mail with
further instructions on how to use the support resources
at carbonfrost.com.
Please contact us if you have questions.
We plan to honor all gift cards and store credits in the near future for
Carbonfrost-branded merchandise or merchandise from one of our partners.
Please check carbonfrost.com
periodically as we will make an announcement within the next
few weeks.
As part of the
Terms of Service
and Privacy Statement of
BUYNEXTGEN.com, this information becomes the property of
Carbonfrost, our parent company. Your information will not
otherwise be sold or distributed.
